Privacy Policy

Ziarat Guide: Your Pilgrimage, Your Story

Updated on 13/March/2024

Ziarat Guide cares about your privacy and safeguarding your personal information.

This privacy policy has been updated to comply with the GDPR (General Data Protection Regulation) since May 25, 2018.

When we collect personal information about you?

We collect your personal information when you book with us or contact us through different ways, like in person, over the phone, on our websites, or via email.

Our collection of personal data and the reasons behind it

Personal data is information that can identify you. We collect your data for various reasons, such as bookings, sending you important updates, visa processing, and other purposes. What we collect from you is your:

Identity Data: Information about who you are, like your name and date of birth.
Contact Data: How can we contact you, including your address and email?
Financial Data: Details about your payment methods.
Transaction Data: Information about the bookings you make with us.
Technical Data: Technical details about how you use our website.
Profile Data: Data about your preferences and interactions with our website.
Usage Data: Details regarding how you use our services.

We may also collect data like customer reviews to help us understand trends and improve our services.

Other types of Personal Data

We collect sensitive data about you, like dietary requirements and health information, only when necessary for your travel arrangements and with explicit consent.

You have the right to decide whether to share this sensitive information with us. Without your consent, we will not be able to complete your booking.

Intent and Legal Justification for Processing

We use your personal information for various purposes, like processing your bookings, improving our services, and sending you marketing materials. We always have a legal basis for using your data, which may include performing a contract with you, complying with legal obligations, or with your consent.

How we keep your personal information safe?

We take the security of your data seriously and use appropriate measures to protect it from unauthorized access or loss.

Who do we share your personal information with?

We may share your personal information with payment processing companies, regulatory authorities, and third-party service providers.

Emails and Newsletters

We may only send you promotional and marketing emails and newsletters if you’ve agreed to receive them. You can unsubscribe from these emails at any time.

Data retention

We keep your data only as long as necessary for the purposes stated in this privacy notice. After that, we securely erase it.

Your rights and choices about the personal information we get from you

You’re allowed to look at, change, or erase your personal information whenever needed. To do so, you may need to verify your identity.

Conclusion

Thank you for reading our privacy policy. If you have any questions or need further clarification, feel free to get in touch at info@ziaratguide.co.uk

Or visit our website https://ziaratguide.co.uk/.

We are best

Our Achievements

Over the years, Ziarat Guide has become a prominent name in the pilgrimage travel industry. Dedicated to excellence and committed to providing unmatched services, we’ve achieved several notable milestones. Numerous successful pilgrimages to holy cities including Iran, Iraq and Sham, leave a profound impact on countless individuals. Recognition by esteemed organizations in the travel industry for our outstanding customer-centric approach. Continued expansion of our network and partnerships to ensure optimum travel experiences for our customers.

Testimonials

We believe in customer satisfaction and highly appreciate the positive feedback from our valuable clients.

MAX__Apex Reputable Customer

The company was really helpful and bent over backwards to accommodate me needs and my extended family’s needs. Highly Recommended from my side

Rukhsana Hussain Reputable Customer

Amazing location of the hotels in Madinah shareef and Makkah shareef. We would definitely book with them again and I highly recommend them.

Hassan Arshad Reputable Customer

Good choices of hotels. Good price. Could be a bit more transparent with what the star rating is of the hotels and the car that would used for transport.

Zaryab Khan Reputable Customers

Umrah was very good,and the hotel was very close to Haram Sharif also the staffs were very good and friendly. I would Highly recommended next time.

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Privacy Policy

When we collect personal information about you?

Our collection of personal data and the reasons behind it

Other types of Personal Data

Intent and Legal Justification for Processing

How we keep your personal information safe?

Who do we share your personal information with?

Emails and Newsletters

Data retention

Your rights and choices about the personal information we get from you

Conclusion

We are best

Our Achievements

Testimonials

NEWS LETTER

About Company

Customer Care

Security

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